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0121 272 8378

It’s no longer a question of if your business needs to listen to customers on social media, but rather an essential. Research shows that 67% of consumers have contacted a company for support via social media, thus showing how vital it is for your business to participate in. Here are the 4 main rules of Customer Service on Social Media: 1. Monitor your Mentions Although a large quantity of consumers will contact you directly through tagging...

Mental Health problems are rising in the UK, with 1 in 6 people suffering from issues. With people spending most of their lives at work, it is vital that this is an environment that helps aid positive mental health, and helps those with problems. Legal Obligations as an Employer Where an employee has mental health issues which amount to a disability, an employer has an obligation to consider whether any reasonable adjustments can be made to...

Your pages ability to rank can be impacted by on-page ranking factors. These can be easily implemented or changed, helping you to rank higher and get more traffic through to your website.  Page Content The content of a page is what makes it worthy of a search result position. Creating good quality content will draw people to your website. This content should also be linkable so that Search Engines can rank it, helping to drive traffic to...

With more than 1 in 7 people experiencing issues with Mental Health at work, it's time to take action and make the workplace environment a place for everyone to be healthy and happy. What are Mental Health problems? Mental health is the way we think and feel, as well as our abilities to deal with daily life. Everyone feels stressed, sad or frightened at some point, but these feelings usually pass. However, sometimes these can develop...

A meta description is a summary or snippet of information that shows under the URL of a website in the Search results page. This is a brief description of the contents of the page to the searcher, of up to 320 characters in length. Search engines show it in search results when the meta description also includes the keywords being searched. Meta descriptions influence the decision of the searcher, as it will attract them to click...